Sypnopsis

Global building supply manufacturer wanted one phone system for all their US and international locations.

Challenge

They had separate phone systems in each country. Their long-distance interoffice calls were exorbitant. They required a provider that could serve Latin America, Europe and Asia on one platform. Due to COVID, communication had become a major problem within the organization as a great deal of their employees around the world were not properly equipped to work from home.

Solution

My Resource Partners’ consultants sourced out a global VoIP phone provider that serves all the countries in which they operate and offered reasonable long-distance rates. The desktop and mobile apps include voice, video, chat, file sharing, text and cloud fax. The interoffice dialing expense was completely eliminated now that all employees were on one single platform. In addition, additional savings were found as they were able to eliminate multiple video platforms and fax lines. Overall, we transformed their ability to communicate and collaborate globally through one application and reduced their overall phone expense by 30%. They recently reported their sales team is much more productive and they closed two expensive satellite offices because their salespeople could now work from anywhere.

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