Robotic Process Automation (RPA) is a transformative technology that uses software “bots” to automate repetitive, rule-based digital tasks previously performed by humans. These bots interact with applications and systems just as a person would, from logging into applications and entering data to processing transactions and communicating with other systems. By taking over these mundane activities, RPA significantly boosts operational efficiency, frees up employees for more strategic work, and drastically reduces the risk of human error.

Its versatility allows for broad application across various sectors; in finance, it streamlines claims processing, while in healthcare, it manages patient records, and in retail, it automates inventory management. Ultimately, RPA enables organizations to achieve higher productivity and accuracy with their existing infrastructure.